Join Our Team as an Office Services Manager in Porto! 🌍

Who Are We?
Clever Advertising is a multinational digital brand serving the iGaming industry for the last 15 years with innovative advertising and technology solutions.

Why joining Clever?
Working with us means joining a diverse team where each member contributes to collective success, supporting one another through shared goals and passions. We not only focus on achieving excellent results but also enjoy the journey, making every day both fulfilling and fun.

Where’s the Action? 
Our offices in Porto (3) and Aveiro (2) – a vibrant hub of innovation and culture, where great things happen every day!

This role is mainly based in Hipercentro (Porto) and requires frequent travel between all offices in Portugal and occasional travel to Malta.

What is my department like?

Our Office team ensures that Clever’s workplace runs like clockwork, from managing facilities and travel to creating a comfortable and productive environment for everyone. The team is the backbone of daily operations, supporting all departments with efficiency and care.

What is my role like? 

As an Office Services Manager, you will be responsible for ensuring the excellence of the daily worker experience across all Clever offices in Portugal.

You will lead the strategic, operational, and financial coordination of key office services, including corporate travel, canteen operations, internal events, reception, and office supplies management, ensuring alignment with company culture and business objectives.

You will manage a team of 8 professionals (5 in reception and 3 in canteen), including leading an inclusion project for a worker with a disability, ensuring structured integration, productivity, and measurable impact.

What will my daily tasks involve?

• Coordinating all office services functions across multiple locations

• Leading, motivating, and managing performance of the Reception and Canteen teams

• Managing recruitment, onboarding, training, and conflict resolution

• Defining and executing the Inclusion Project, including productivity analysis, learning plans, and KPIs

• Managing and optimizing JIRA workflows, ensuring correct ticket triage, SLA compliance, and efficient resolution

• Overseeing corporate travel bookings, ensuring strict compliance with company travel policy and best cost-benefit ratio

• Supervising canteen operations, including daily service, quality control of meals/goods, supplier coordination, and food safety compliance

• Overseeing purchases and inventory management of pantry and consumables to avoid stockouts and reduce waste

• Planning and executing the annual internal events strategy, ensuring alignment with company culture and managing budgets, suppliers, and execution

• Supervising reception operations, including schedules, mail distribution, package management, and office supplies

• Managing parking occupancy and ticketing

• Ensuring consistent service standards across all buildings through audits and remote coordination

• Preparing and managing annual budgets, including cost control, payment reconciliation, and financial deviation analysis

• Creating, reviewing, and updating department policies (Travel, Canteen, Space Usage, etc.)

• Collaborating with internal stakeholders across all departments and external suppliers (catering, travel agencies, etc.)

• Working closely with the Facilities Manager to align services with infrastructure and safety.

What is expected from me?
✓ Experience in a Senior or Lead role in Office Services, Hospitality, or Operations Management

✓ Proven experience managing teams and multi-site operations

✓ Minimum 12th grade education (Degree in Hospitality, Management, or related fields is a plus)

✓ Strong proficiency in Google Workspace (advanced Sheets/Excel for budget management)

✓ Experience with JIRA or similar ticketing systems

✓ Fluent in English (mandatory)

✓ Strong organization and multitasking across multiple buildings and service areas

✓ Clear, empathetic communication with focus on inclusive leadership

What’s in It for You at Clever?
💰 Competitive Remuneration Package – Because you deserve the best!
💊 Health Insurance – Because your health matters!
🎉 Happiness Department & E.A.P. – Holistic well-being and unlimited online psychology sessions with our in-house therapist.
🎂 Birthday Leave – Take the day off — it’s all about you!
🥗 Cafeteria with Healthy Options – We're feeders, sorry!
📚 Continuous Learning Culture– Clever Academy and language classes.
... and so much more!

At Clever, we believe in diversity and inclusion as drivers of innovation. We foster a work environment free from discrimination, where everyone has equal opportunities to succeed

Ready to make a Clever Choice? 🚀